JOB ALERT AT REDEEMED CHURCH DAGENHAM LONDON!

 

Redeemed Christian Church of God

Hall admin officer

Job description

Job reference code HAO203 

 

Key responsibilities include:

- Market and let the halls to maximise the occupancy

- Maintain up to date manual diary of clients booking and payments

- Update computer records for on line client bookings and payments

- Ensure clients make payments as contained in the policy

- Meet with and show clients the facilities, operation of appliances and explain rules and regulations

- Ensure clients received terms and conditions for the use of the hall

- Comply with all financial procedures and hall booking procedures

- Plan and obtain approval for staff rota schedule for every event

- Inform workers of hall work schedule at least 24 hours before the event

- Check and ensure that procedures for opening and closing of the hall are followed

- Check staff clock in and out records to ensure compliance with the rota

- Ensure that security and cleaning companies/ personnel are arranged and confirmed before every event

- Ensure that the hall is opened at the correct time

- Supervision of cleaning and security companies/personnel to ensure the work is carried out correctly

- Make inspection of the hall and environs after every event and make a report of every event

- Ensure weekly disposal of refuse bins and maintain a record of bins lifted

- Produce timely and accurate hall reports after every event

- Check CCTV to ensure event closing times agree with the diary 

- To recruit, train, manage and monitor the hall team to ensure that they perform their duties to the required standards and follow procedures

- Auditing staff to ensure they carry out their duties to an appropriate standard, and to carry out disciplinary/grievance procedures with the support of Hall management. 

- Monitor and maintain stocks of consumables and toiletries to avoid stock out

- Carry out routine checks and inspections of equipment and make prompt report of damages

- Ensure general maintenance of appliances

- Liaising with relevant contractors for maintenance jobs

- Ensure that the halls and equipments comply with health and safety policies and procedures that operate in public building

- Provide a high standard of customer service, communicating with external & Government agencies and neighbours where necessary

- Attend training made available to you and take responsibility for your development and also assist in the training and development of the hall team

- Appreciate and understand the flexibility required when business levels peak and deliver the best possible service

- Make recommendation for payments of refunds to clients

- Make recommendations of payments to hall contractors 

- Reporting back to the management committee

- Any other tasks deemed necessary by hall management

Personal Qualities:

- Friendly, courteous, confident, honest, reliable and able to work on own initiative

- Good communicator

- Good organisation and administrative skill

- Basic financial knowledge and computer literate

- Flexible and able to respond to clients immediate needs

- Keen to support a dynamic community facility

- Ability to work under pressure, both individually and as part of a team

- Good interpersonal skills

- Ability to assist in motivating and managing the team

- A practical approach to dealing with problems and enquires

Work hours:

- Mon-Fri 9:30am - 14:30pm (30 mins unpaid break)

- Attending events to open the hall
The wage is dependent on age.

Start date: Monday 10th November 2-14

Please send your CV.