Latest Jobs in Nigeria
Latest Jobs in Nigeria |
- Branch Manager - Nigeria Job at Oando Plc
- Analyst, Control Room Job at Etisalat Nigeria
- Specialist, Customer Intelligence Job at Etisalat Nigeria
- Specialist, Commercial Properties and Disputes Litigation Job at Etisalat Nigeria
- Customer Relationship Officer - Wuse Job at Standard Chartered Bank Plc
- Treasury Sales Officer Job at Standard Chartered Bank Plc
- Crane Electrician - Nigeria Job at APM Terminals
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Posted: 23 Mar 2014 07:01 AM PDT
Job Title: Branch Manager
Vacancy Code: BM/FT/MM/65943 Department: Retail Location: Nigeria Employer: Oando Plc Company: Oando Marketing Division/Department: Sales Unit Location: Branches Nationwide 2. ORGANISATIONAL RELATIONSHIPS Directly Reports to: Regional Manager Indirectly Reports to: Head Sales Supervises: Dealers, Station Managers & Station Attendants 3. JOB SUMMARY: The Branch Manager (Combined) is responsible for relationship management, marketing, sales, customer account management in the branch as well as developing and executing plans to meet the set targets in volume and margin within retail outlets in the branch: The role is responsible for: • Initiating and marketing Oando’s Products to assigned commercial customers ensuring prompt collection of cash while ensuring each customer remains within approved credit terms/TAR limits • effectively manage retail outlet dealers to achieve the set objectives for stations in the branch • Ensure that the assets of the Company in the retail outlets are optimally utilized to guarantee maximum and faster returns on investment. • Driver established health & safety practices and ensure enforcement at the stations • Ensure availability of accurate and complete documentation for all insurance claims In addition, the Branch Manager (combined) is responsible for ensuring the continued profitability and growth of business from each customer account managed and also serves as the liaison officer of the Company in his/her location in terms of relationship management of government agencies; regulatory bodies and other stakeholders. 4. SPECIFIC DUTIES & RESPONSIBILITIES: • Effectively plan and allocates targets to all the stations. • Ensures that stations orders are followed up with CCU to avoid stock out • Effectively manage each customer account to ensure the sales targets are fully achieved • Offer efficient and effective supervision including guidance to dealers while initiating business plan / move to achieve individual outlets set targets • Actively seek to develop new retail channel business off the forecourt • Maintain updated / comprehensive data on each dealer and conducts regular appraisals on dealers. • To monitor competitors activities and provide useful information including statistics that will promote company activities • Ensure that company policies are strictly adhered to in the running of retail outlets as detailed out in the Retail management procedures. • To prepare and timely submit monthly sales report and others as may be required from time to time • Acquire new retail outlets based on the pre-determined criteria & strategy. 1. KEY PERFORMANCE INDICATORS: • % increase in Sales Volume, Margin &Turnover of stations. • Achievement of volume, revenue cost and margin target. • % decrease / elimination of TAR in stations. • No of new retail outlets acquired / affiliated and developed • Quality, Timeliness and accuracy of sales & situation reports and proposal articulation. • Achievement of EHSQ targets set for the retail outlets • % Profit generated from new products / services / channels in a given time period • Quality of service rendered to customers and stakeholders 2. QUALIFICATIONS & EXPERIENCE: • A good 1st degree from recognised University • 3 years Post-NYSC. 3. KNOWLEDGE & SKILLS REQUIRED: • Analytically-minded. • Ability to work with little or no supervision • General Business Knowledge • Highly mobile and strong driving proficiency. • Demonstrated Relationship Management • Innovative • Entrepreneurial • Customer focus/orientation • Result orientation • PC Utilization (Excel, Word, Power Point) Apply to this job  This posting includes an audio/video/photo media file: Download Now |
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Posted: 23 Mar 2014 06:46 AM PDT
Job Title: Analyst, Control Room
Location: Lagos, Nigeria Employer: Etisalat Nigeria Job Summary: To provide a professional, accurate, effective monitoring ofCCTV and other security electronic service and to pro-actively stop theft or vandalization of Etisalat assets in the area of scheme coverage. Principal Functions: • Operate and monitor the deployed CCTV surveillance system, Building Management System (BMS), Access Control, Fire and Intruder alarm systems and initiate appropriate action when necessary. • Maintain a diary/record of all occurrences/incidents with sufficient details to enable appropriate action to be taken. • Observe, monitor, investigate as necessary, and report any irregular or suspicious occurrence and to respond to any incident requiring intervention or Emergency Services if required in accordance with Company procedures. • To maintain a desk log of actions and incidents including the recording of all incoming telephone calls that require action or attention by others, and making occurrence reports as required. • Escalate all maintenance issues to appropriate department/unit. • Generate report of activities of the control room operations. • Record all incidents in the appropriate format and write concise and accurate incident reports as necessary. • Undertake staff training as required and receive guidance and instruction from the supervisor when necessary. • To undertake any other duties or perform any other such tasks or duties which the person is reasonably expected to or instructed to undertake. • To ensure the security of the control room and all equipment is maintained satisfactorily at all times, which includes access control of all visitors to the control room • To maintain personal integrity and confidentiality of all information obtained within the control room, at all times, whether written, verbal or by any other means. • Maintain regular telephone contact with all critical sites/facilities and render a daily situation report • Respond to distress/emergency calls and escalate where necessary Educational Requirements: Good first degree – BSc. Or HND Degree or its equivalent Experience,Skills & Competencies: • At least 2 years work experience as a Security operative • Must be familiar with the operation of CCTV and other security equipment systems. • Preferably, should have an understanding of the law related to the use of video evidence and have the skills to apply that understanding to the management of tapes. • Preferably, should have some knowledge of security work and police procedures for liaison with security operations. Apply to this job  This posting includes an audio/video/photo media file: Download Now |
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Posted: 23 Mar 2014 06:44 AM PDT
Job Title: Specialist, Customer Intelligence
Location: Lagos, Nigeria Employer: Etisalat Nigeria Job Summary: Gather and analyse data on Etisalat’s customers’ experiences across all touch points. Principal Functions: • Support the design of experiences with both emotional and rational/tangible benefits • Keeping up with customer experience best practices in the telecommunications industry with the ability to adopt/ implement accordingly. • Assist in monitoring competitor activity with regards to customer experience management • Maintain accurate records of customer experience intelligence as gathered from diverse sources including research, systems-based information sources • Maintaining the Customer Intelligence database to ensure availability of data. • Customer Email and Alternate sources capture from diverse sources for CEMinitiatives. • Provide monthly customer Segmentation analysis report. • Monitoring and data validation of monthly customer Priority Routing process. • Production and deployment of How-to-videos for Customer education. • Project Management and production of the Voice of the Customer (VoC) videos • Social Media monitoring and Reporting. (Twitter, Facebook and online). • Responsible for all CEM email broadcast communications to customers. • Data and Decision support for all CEM initiatives. • Perform any other duties as assigned by the Manager, Customer Experience Educational Requirements: First degree or its equivalent in a relevant discipline. Experience,Skills & Competencies: • Three (3) to five (5) years relevant work experience. • Excellent understanding of Relational Database Management Systems (RDMS) • Possess strong data analysis and reporting skills. • Ability to translate data into actionable insight and a coherent strategy for the unit or department • Able to co-ordinate teams across the business to creatively resolve issues, both reactively and proactively. • Well organised with a systematic approach to work and close attention to detail • Passionate and driven to improve the customer experience • A completer finisher with a track record on time delivery to high standards. Apply to this job  This posting includes an audio/video/photo media file: Download Now |
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Posted: 23 Mar 2014 06:41 AM PDT
Job Title: Specialist, Commercial Properties and Disputes Litigation
Location: Lagos, Nigeria Employer: Etisalat Nigeria Job Summary: Advise Etisalat on relevant laws that may affect Etisalat’s activities in property/site acquisition, collocation/infrastructure sharing arrangements, litigation and dispute resolution. Principal Functions: • Monitor and study the impact of new laws, rules and regulations that may affect Etisalat’s property/sites, collocation/infrastructure sharing arrangements, litigation and dispute resolution and make recommendation to the Head, Property/Site Acquisition. • Assist in the preparation of all assignments, leases, licences and related documents covering Etisalat’s properties/sites. Ensure all property documents are renewed in advance of expiry dates as required. • Liaise with individual departments/divisions and provide advice on legal issues arising from property/site acquisition, collocation/infrastructure sharing arrangements, litigation and dispute resolution. • Ensure that terms and conditions set out in contractual documentation are legally valid, consistent with Etisalat’s policies, rules and regulations, and are in the organization’s best interest. • Ensure that legal formalities are adhered to including regulatory permits and registration. • Assist in the management of Etisalat Dispute and complaint investigation, issue holding letters and/or final letters as the case may be and promote resolution of issues and maintain Etisalat Dispute tracker/database. • Review and contribute to case management strategy developed by external counsel. • Review and amend court processes, identify and collate documentary evidence, identify and prepare internal witnesses for court cases and attend court to represent Etisalat. • Liaise and work with Etisalat’s relevant departments and external counsel to prosecute or defend litigation by or against Etisalat, attend court cases as may be required from time to time to represent Etisalat, and maintain Etisalat’s litigation tracker/database • Research and proffer opinion on any legal inquiries or issues relating to property/site acquisition, collocation/infrastructure sharing arrangements, litigation and dispute resolution. • Participate in the set up and Maintain a database of all properties/sites, related documents and other legal documentation • Perform any other duties as assigned by the Head, Property, SAQ, Disputes and Litigation Educational Requirements: First degree in Law Experience,Skills & Competencies: • Three (3) to Five (5) years work experience in a Law firm or telecoms environment • Legal Research • Legal Contract Drafting • Litigation Management • Problem Solving • Communication • Passion for Excellence • Integrity • Empowering people • Growing people • Team work • Customer Focus Apply to this job  This posting includes an audio/video/photo media file: Download Now |
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Posted: 23 Mar 2014 06:34 AM PDT
Job Title: Customer Relationship Officer, Wuse
Job ID: 424313 Location: Abuja, Nigeria Job Function: Consumer Banking Full/Part Time: Full time Employer: Standard Chartered Bank Plc (SCB) Job Description: The role holder is required to have the following skill: • Customer Relationship Management (Advanced) • Data Conversion & Reporting (Core) • Credit Risk Analysis (Core) • Legal & Regulatory Knowledge (Core) • Market / Competitor Knowledge (Core) • Product knowledge (Core) • Risk Management (Core) • Needs profiling & analysis (Core) • Negotiation & Objection Handling (Core) • Needs Based / Consultative Sales Skills (Core) Key Roles & Responsibilities: Qualifications & Skills: • Minimum of a 2nd Class degree in a relevant course. • 5-7 years sales experience in a similar role • Strong sales and relationship management skills • Good Communication and Interpersonal skills. • Role holder is expected to have some knowledge and experience in offering a range of products to meet customers’ needs but is unlikely to have the full knowledge and experience to offer all Consumer banking products • Customer Relationship Management (Expert) • Market / Competitor Knowledge (Advanced) • Product knowledge (Advanced) • Needs profiling & analysis (Advanced) • Negotiation & Objection Handling (Advanced) • Needs Based / Consultative Sales Skills (Advanced) In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSCprogramme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required. Apply to this job  This posting includes an audio/video/photo media file: Download Now |
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Posted: 23 Mar 2014 06:32 AM PDT
Job Title: Treasury Sales Officer
Job ID: 423787 Location: Ghana – SCB Job Function: Consumer Banking Full/Part Time: Full time Employer: Standard Chartered Bank Plc (SCB) Job Description: 1. The role holder is required to market and manage Wealth Management &SME customer relationships through pro-active and consultative approach and detailed understanding of existing customers’ business (es) to enhance profit. 2. Work with Personal, Preferred, Priority and SME Relationship Managers to acquire profitable new customers through the creation, development and maintenance of high quality advisory relationships, that includes effective consultative selling and creative structuring of financial solutions. 3. To manage and effectively control bank retail foreign exchange with a view to maximise earnings with strict compliance that all transactions are performed within Central Bank’s regulations and Group Market Risk Limits. 4. To diligently undertake Purchase and Sales of Foreign Currencies with Customers in collaboration with CBMS dealers. Qualifications & Skills: • University graduate, Professional Banking / Marketing • Minimum 3 – 5 years knowledge of, and relevant experience in Banking / FX sector with ability to understand the flows and processes of foreign exchange. • Good marketing and interpersonal skills. • Strong analytical, problem solving and decision making skills. • Thorough knowledge of consumer banking products with exposure to Trade Services, Treasury and Cash Management products and services. • Strong communication & negotiation skills. • Leadership, management, organisational and people management skills. • Computer skills are essential. Apply to this job  This posting includes an audio/video/photo media file: Download Now |
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Posted: 23 Mar 2014 06:26 AM PDT
Job Title: Crane Electrician
Ref.: AT-042611 Location: Lagos, Nigeria Unit: Local Engineering/Technical Employer: APM Terminals (part of A.P. Moller – Maersk Group) At APM Terminals, the results you deliver matter. We will give you lots of responsibility right from the start and plenty of opportunities to achieve your full potential. For all of our employees, we offer fair, competitive compensation and rewards which include continuous development opportunities. Since our talented employees are the foundation of our company culture and our success, we reward performance in a way that promotes continued achievement. We Offer: Value and team-based leadership. • An open and engaging working environment. • A wide range of international career opportunities. • Opportunities for personal and professional growth in a dynamic environment. • Competitive compensation packages Key Responsibilities: SPECIFIC ACCOUNTABILITIES: • To carry out all maintenance repairs and modifications on Crane Supervisor and/or Crane Foreman and other plant and equipment (when required) in accordance with the requirements of the Code of Practice and the Occupational Health and Safety Act. Ensuring high standards are maintained. • To evaluate and analyse the nature, cause and perform the repairs of breakdowns. Determining the optimal way of dealing with the problem, to achieve a quality and cost effective solution, as well as minimal downtime and maximum Operational availability of Container handling equipment. • Use sound knowledge of rigging procedures to recover equipment from yard due to accidents as efficiently as possible, ensuring minimal delays to operations. • Have sufficient knowledge of Occupational Health & Safety Act. Enforce safe working procedures, for the purpose of safety of employees and people around you. • To carry out repairs to defects as per Examiners defect list. To ensure safe working and minimize breakdowns to machinery and equipment. GENERAL ACCOUNTABILITIES: • Fill out Confirmation Slips to ensure proper records are kept for future reference. • To execute all repairs timorously and effectively ensuring equipment failure is minimized and availability of equipment is optimised in the most cost effective manner. • Working from Monday’s to Friday’s from 7H00am to 19H00pm but not limited to shifts, overtime and standby to ensure 24-hour availability of Container handling equipment. • Receive and execute instructions and decisions from the Crane Supervisor and/or Crane Foreman; • Identify work requirements and raise work requests providing complete and thorough information; • Advise Crane Supervisor and/or Crane Foreman on concerns relating to unreliable equipment; • Perform other related functions required from time to time such as assistance with major emergency work; • Ensure adherence to established safety practices in the execution of assignments and in the use of tools, equipment and machinery; • Assist in maintenance of a safe working environment; • Provide technical expertise and a positive attitude to the functions performed; • As required, identify spare parts and tools required for breakdown work; • Provide Work Order planning information as required to Maintenance Planner, Supervisor or Foreman; • Perform maintenance activities on a daily/weekly/monthly basis; • Troubleshoot and effect repairs on electrical circuits, control systems and electrical component elements. This includes the modification of components and servicing techniques in conjunction with the Crane Supervisor and/or Crane Foreman to improve efficiency; • Test equipment to ensure compliance with specification and safety standards; • Provide support with service, repair, deploy, remove and stow away equipment as required using safe driving techniques and safe parking procedures; • Execute maintenance schedule as directed by Crane Supervisor and/or Crane Foreman; • Provide feedback to Crane Supervisor and/or Crane Foreman on job progress; • Identify components to be overhauled; • Complete post-job tasks – clean up, return of spares etc; • Provide correct information on Work Orders and other job documentation, ensuring an accurate record of work performed, time taken to complete work, spare parts and materials used etc; • Execute proper handover of equipment to Operations and provide on the job guidance to new recruits; • Participate in analysis of maintenance standards, practices etc; • Clean tools and equipment in accordance with manufacturer’s instructions/manual; • If needed, perform minor repairs on tools and equipment in accordance with manufacturer’s instruction/manual; • Report defective tools and equipment to immediate foremen / supervisor; • Comply with all disaster contingency plans and contingency cleanliness; • Maintain a clean and safe work environment and ensures waste disposal is performed as per company procedures. • Performs any other related activities, as requested. Who we are looking for: EDUCATION: • Trade Test/Certificate /Diploma as Electrician. • Code of practice • Mobile Harbour Cranes, Rubber Gantry Cranes, • Spreaders and anther equipment • Communication Skills. • Safe Driving Techniques. • Practical Housekeeping – 5S. • Basic Mechanical and hydraulic Maintenance Skills. • Possesses a valid driver’s license. EXPERIENCE: • 3-5 years experience as Electrician in any ports, mines, steel and manufacturing plants plus shift working experience KNOWLEDGE / SKILLS: • Self motivated • Analytical and systematic • Requires the ability to follow instructions & plan the work day. • Required to keep work area organized, neat and efficiently planned (5S). • Requires the ability to be responsive to emergency repairs with quality workmanship and service. • Requires the ability to learn fast. • Basic Mechanical and hydraulic Knowledge • PC Literate • First Aid |
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